Billing & Financial Policy
For insurance billing questions, please contact our billing service (West Coast Dermatology Billers) at 1-800-660-4884.
If you need financial statements, receipts, or have other questions regarding how your insurance was billed, please contact our billing service.
For all other insurance questions not related to insurance billing please call our office.
We do our very best to accommodate your scheduling requests. Please help us and other patients by keeping your scheduled appointment. For appointments scheduled M-F, we require a 24 hour advanced notice if you need to cancel or reschedule your appointment. Failure to call 24 hours prior to your appointment will result in a $50 fee and $100 fee for patients scheduled for hair loss. If a patient fails to call in advance more than two times, the patient will be dismissed from our clinic. For appointments scheduled on Saturday, we require a 48 hour advance notice if you need to cancel or reschedule your appointment. Failure to call 48 hours prior to your appointment will result in a $50 fee and the option to schedule on a Saturday will not be made available to you again.
Payment Methods Accepted
Our office accepts all major credit cards for payment as well as Care Credit. If you would like to apply for Care Credit to pay for visits with any of our providers, please click the Care Credit button.