Support Staff



Dena (Practice Manager)
Dena has worked for Dr. Richterich since 2002. She was initially hired as a patient care coordinator then moved to California in 2003. In 2005 she returned to Cascade Dermatology and took the position as assistant office manager. Dena obtained her associate’s degree as an administrative professional and graduated with a certificate as a software specialist from Lane Community College in 2013. In 2016, Dena graduated from Pacific University with a bachelor’s degree in healthcare management. In her spare time, she enjoys gardening, sewing, playing with her pets, reading, exercising, going to see live music, dancing, and spending time with friends and family.




Raelene (Referrals, Reception)
Raelene returns to Cascade Dermatology after a four year hiatus.  Raelene is our all around office helper, she graduated from Lane Community College in 2013 with an administrative professional degree so she can answer just about any question.  In her free time, she enjoys spending time with her family, walking the beach and watching the sunset at the coast.




Tristan (Front Desk Reception, Medical Records)
Tristan has been with Cascade Dermatology since the beginning of 2022.  Tristan graduated from Lane Community College with a degree in health information management.  Besides greeting patients, checking patients in and scheduling, she also handles all medical records requests. 




Ashley (Front Desk Reception)
Ashley has been a team member of Cascade Dermatology since August of 2021.  She greets and checks in patients, answers phones and schedules appointments.  


Erianne (Virtual Assistant)

Erianne joined Cascade Dermatology in January of 2023 as a virtual healthcare assistant. Erianne graduated with a degree in Physical Therapy from Unciano Colleges in the Philippines. Erianne assists with incoming and outgoing phone calls, referrals, and scheduling patients.