Support Staff



Dena (Practice Manager)
Dena has worked for Dr. Richterich since 2002. She was initially hired as a patient care coordinator then moved to California in 2003. In 2005 she returned to Cascade Dermatology and took the position as assistant office manager. Dena obtained her associate’s degree as an administrative professional and graduated with a certificate as a software specialist from Lane Community College in 2013. In 2016, Dena graduated from Pacific University with a bachelor’s degree in healthcare management. In her spare time, she enjoys gardening, sewing, playing with her pets, reading, exercising, going to see live music, dancing, and spending time with friends and family.




Tiffani (Front Office Supervisor)
Tiffani recently came back to Cascade Dermatology as our front office supervisor after being in Indiana for a few years. Tiffani graduated from Lane Community College with a degree in health information technology. Tiffani loves the color orange and has a great attitude. She and her husband welcomed a baby boy into their life in 2018.




Jasmine (Front Desk Reception/Referrals)
Jasmine has been a team member of Cascade Dermatology since December of 2018. She handles all new patient and established patient doctor to doctor referrals, preparing patient charts in advance, and verifying insurances. Jasmine likes to travel, spend time with friends and family, and is Spanish bilingual.




Shelby (Front Desk Reception)
Shelby has been with Cascade since February 2020.  She has experience working in the healthcare industry and enjoys connecting with patients. Her duties include checking-in patients, answering phone calls, scheduling patients, and a number of other important duties. Shelby and her husband enjoy raising their two children.  Shelby enjoys spending time with family, hiking to waterfalls, camping and going on walks with her chocolate lab, Lucy.




McKenzie has been with Cascade since July of 2020.  She is a trained medical assistant and is currently working on her certification.  McKenzie is certified in performing Photodynamic Therapy (PDT) treatments.  She also helps to answer phone calls, schedule patients, and check in patients.  McKenzie has a deep passion for animals and is known to take in rescue animals or take in a litter of kittens.